The King’s Hospital School, librarian Maggie McAlister Smyth wanted a school library management system that would support both staff and students without adding complexity or frustration to an already busy day. Therefore, clear communication, reliable support, and a sense of trust were her key priorities in choosing a new supplier.
When she began searching for a new library system for the School, she needed more than just software. She needed confidence in the people behind it. Furthermore, the process had to be smooth, the support reliable, and the supplier willing to work collaboratively with School internal departments like IT and Finance.
“I didn’t have to commit to the system without a very helpful and extensive demonstration from the team at SLLS. This put my mind at ease, and they were happy to chat with my school’s IT and Finance Departments as well before any paperwork was signed.”
A fellow librarian recommended Simple Little Library System. Maggie was immediately impressed with the SLLS team’s clear communication and patient, collaborative approach. The system itself was easy to understand and explore. Additionally, the team made sure everyone at the school had the information they needed.
“During the enquiry phase, the SLLS team were incredibly helpful and patient. They took the time to answer all of my questions, and provided information to other parties in my school. They earned my trust.”
From first contact to final implementation, the onboarding experience was smooth and well-supported.
“Every step of the way, the SLLS team held my hand when I needed it, and let me off when I didn’t. My questions were answered with clarity and patience - I was never made to feel silly.”
Since implementing the new library management system, Maggie has found that the more confident she becomes with the software, the more value it brings to the school:
Greater impact: The system is more useful to students as Maggie explores its full potential.
Responsive help: Maggie describes the ongoing support as “very high quality.”
Day-to-day benefits: Clear communication saves time and reduces friction.
Maggie has no hesitation in recommending Simple Little Library System to other schools:
“If you’re unhappy with your current system, or if you’re looking for a first system, I’d recommend giving SLLS a go – if it suits your library, it is a great asset!”
Like Maggie, you can trial the system first – no pressure, no hard sell, just a helpful team and a system designed by a librarian who understands your needs.
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