We hope that you are pleased with your order. Should you wish to return any of the items you bought for any reason, we will be happy to refund or exchange a product provided it is in fully resalable condition. You should tell us you want to return or exchange the goods within 14 days of receipt of the goods. You have another 14 days to return the goods to us. You will be responsible for paying for your own shipping costs for returning your item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and we will process your refund or exchange.
Products should be returned to Bailey Solutions, Curtis House, 34 Third Avenue, Hove BN3 2PD, UK.
Only regular priced items may be refunded. Where a refund is requested we will refund the full amount for the goods, including the original delivery shipping costs back to your credit card or bank account. Please allow up to 14 days for a refund to show on your bank statement.
Unfortunately sale items cannot be refunded, this does not affect your statutory rights.
Printed barcode labels and library cards can only be replaced or refunded if they are faulty or damaged. See damaged goods above.
Please email firstname.lastname@example.org
if you need any further information or assistance.
See also our general Terms and Conditions
If you have any further enquiries or concerns about our policy please email email@example.com
, contact us via the Contact Us
page or write to us at the Bailey Solutions Ltd Registered Office address below.
Bailey Solutions Ltd, Registered in England, Company no. 04445779. Registered Office
: Curtis House, 34 Third Avenue, Hove, East Sussex, BN3 2PD. VAT Reg No 737 381 417